Professional Customer Service And Technical Support

BitBrowser builds a multi-dimensional service system, ensuring individual and enterprise users efficiently resolve issues through omni-channel communication and hierarchical support. The following are the core service contents and access methods:

1. Real-Time Omni-Channel Communication:

2. Self-Service and Community Resources

1. In-App Built-in Help Center

※ Operation Guide: Video tutorials for high-frequency functions (2-5 minutes), error code library (e.g., solution for proxy connection failure code 101), and real-time synchronization of version update logs. 
 

2. Global Communication Communities

※ WeChat / Telegram / WhatsApp Communities: Search for @bitbrowser2020 or join via the client to get industry tips and user mutual assistance. 

※ Content Matrix: In-depth blog posts (e.g., anti-association practices), scenario-based knowledge base (data collection fingerprint strategies). 
 

3. Business Cooperation and Feedback Channels

1. Business Cooperation

Exclusive Contact: Business Specialist Aze, handling consultation for cooperation such as agent joining and enterprise customization (Weekdays 10:00-19:00). 

2. Complaints and Suggestions

Summary: Through omni-channel services and hierarchical support, BitBrowser helps users quickly resolve issues and focus on core business. Visit the official website or client now to experience efficient services!